The purpose of the job is to provide professional and efficient call services in order to optimise client experience for
Nedbank clients and ensure continued relationships are created and maintained. Job Responsibilities Complied with processe
Managed callsManaged internal and external relationships Managed Self Managed Transformation and Change Requirements NQF Level – Matric / Grade 12 / National Senior Certificate (Essential) Certificate: Call Centre (Preferred) 6 months experience in a client facing environment Technical / Professional Knowledge Administrative procedures and systems
Banking knowledge
Banking procedures Business principle Business terms and definitions
Cluster specific operations Governance, Risk and Controls Microsoft Office
Nedbank policies and procedures
Nedbank vision and strategy
Relevant regulatory knowledge
Relevant software and systems knowledge
Business writing skills
Nedbank culture Follow the link bellow Apply For The Job
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